Shipping
We offer worldwide shipping from Perth, Western Australia.
All orders are dispatched within 1–3 business days. You’ll receive a confirmation email with tracking details once your parcel is on its way.
Domestic (Australia):
-
Standard Shipping — $10 AUD (3–6 business days)
-
Express Shipping — $15 AUD (1–3 business days)
Free Express Shipping on orders over $250 AUD.
International:
-
DHL EXPRESS — $50 AUD (3-7 business days)
Customs fees and import duties are the responsibility of the customer.
Mon Ètè Swim is not liable for any delays caused by postal services, customs clearance, or incorrect shipping details entered at checkout.
If you choose to reject or refuse delivery due to customs fees (This includes not responding to DHL), any return charges or fees to Mon Ètè will be deducted from your store credit.
Returns
We want you to love your Mon Ètè piece. If you’re not completely satisfied, we offer returns for store credit within 14 days of receiving your order.
To be eligible for a return:
-
The item must be in its original condition — unworn, unwashed, with all tags and hygiene stickers attached.
-
Swimwear must be tried on over undergarments for hygiene reasons.
-
Sale items and items purchased during promotional periods are final sale and cannot be returned.
How to return:
-
Email our team at hello@moneteswim.com.au with your order number and reason for return.
-
Once approved, you’ll receive return instructions.
-
Return shipping costs are the responsibility of the customer.
Once your return is received and inspected, you’ll receive a store credit via email.
Exchanges
We do our best to accommodate direct size exchanges, depending on availability. If your preferred size is out of stock, you’ll receive a store credit once your return is processed to repurchase your desired item.
Faulty Items
All pieces are thoroughly inspected before dispatch, but in the unlikely event of a fault, please contact us within 7 days of receiving your order. We’ll assess the issue and organise a replacement or refund where possible.
Need Help?
For any questions, please reach out to our team at hello@moneteswim.com.au — we’re here to help.